Whitelist mailservers - Microsoft Office 365

Whitelisting CultureAI emails in Microsoft Office 365

To whitelist emails in Microsoft Office 365, you need to undertake the following steps:
  1. Create a ‘Bypass Spam’ rule for emails arriving from 149.72.233.190 & 149.72.224.180
  2. Create a 'Microsoft APT bypass' rules to bypass Safe Link and Safe Attachment processing.
  3. Create a connection filter rule to allow emails arriving from 149.72.233.190 & 149.72.224.180.

Step-by-step instructions provided below.

Configuring whitelisting

Mail Flow Rules - Simulated Phishing

1. Navigate to the Office 365 Exchange Admin Centre

The Exchange admin centre for your organisation is available at the following URL: 

https://admin.exchange.microsoft.com/

2. Click 'Rules' 

‘Rules’ can be found under the ‘mail flow’ heading:

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2. Create a ‘Bypass Spam Filtering’ Rule 

Click the plus symbol then ‘Bypass spam filtering…’ 

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3. Set up the rule 

Enter a name for the rule, such as ‘CultureAI - Bypass Spam’ and then select the following: 

Apply this rule if > The sender > IP Address is in any of these ranges or exactly matches 

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Then, enter 149.72.233.190 when prompted to specify IP address ranges and click ‘+’. Repeat to add 149.72.224.180, then click ‘ok’.

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4. Add the Microsoft ATP SafeLinks header

Click 'Add Action' and select the following:

Modify the message properties > Set a message header

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Set the message header to 'X-MS-Exchange-Organization-SkipSafeLinksProcessing' and value to '1'.

5. Check and save

Your new rule should now look as below. Click ‘Save’ to store this rule.  

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Mail Flow Rules - Reporting Add-in

If you are using the CultureAI reporting tool, you will need to add an additional mail flow rule to prevent the automatic processing of attachments from CultureAI. 

1. Create a new mail flow rule

This rule can be a standard rule following the same source IP setup as outlined in Step 3 above.

2. Add Microsoft ATP SafeAttachments header

Click 'Add Action' and select:

Modify the message properties > Set a message header

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Set the message header to 'X-MS-Exchange-Organization-SkipSafeAttachmentProcessing' and value to '1'.

3. Check and save

Your new rule should now look as below. Click ‘Save’ to store this rule.  

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Connection Filter Rules

1. Open the Office 365 Security and Compliance site

The security and compliance platform can be accessed from the following URL:

https://protection.office.com/

Under threat management select "Policy":

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Under policy select "Anti-spam":

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2. Edit the "Connection filter policy"

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Select "Edit" under the IP Allow List:

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Add both 149.72.233.190 and 149.72.224.180 to the ‘Allowed IP Address’ list. Click ‘Save’ to save the settings.

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