Forward phishing report emails to CultureAI
If you are already using a reporting button, you may want to keep using that button rather than using CultureAI's reporting button.
Depending on what reporting button you're using, we can integrate with this. This is called 'Email Forwarding'.
If requested, we will set up an email address that you can forward emails to. These will then be uploaded into your CultureAI, similar to phishing reports made through the CultureAI reporting button.
We can currently integrate with the following reporting buttons:
- Proofpoint
- Google - (Please note that due to way Google alerts are formatted, the data we can surface of reported emails is very limited)
You can either manually forward emails to the address that we create for you, or, you can create a forwarding rule within your reporting software. Before requesting this, you will need to check if your used reporting button allows for forwarding rules to be added into their flow.
This isn't an ideal set up, and there are some important caveats to take note of;
- Depending on what sort of email alert your current reporting button generates, we may not get full context of the reported email. This means that we may not be able to differ between phishing simulations and real potential phishing emails
- Some reporting button alerts won't have the context or format that we require to work with our forwarding system. If you want to set up email forwarding, check with our support team to ensure this would be a viable option
- You're likely to not get as much context about the email itself, such as metadata, screenshots and links
- If the reporting button you use also scans any links (Microsoft's reporting button is known to do this, for example), this scanning could register as a click in CultureAI, even though the employee hasn't clicked on the link
Email forwarding works best if you only want pure metrics on how many people have reported emails. If you're looking for full context and triaging abilities with CultureAI, using our own reporting button is the best way forward.
You can have both the CultureAI reporting button, and email forwarding set up at the same time. You can use both if you'd like!
If you would like us to create a forwarding email for you, please get in touch with our support team via success@culture.ai