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      Syncing Employees' Managers to CultureAI from Okta

      How to sync manager metadata from your Okta to CultureAI

      If you want your employee's managers to be visible in CultureAI, you will need to fill out the correct fields in Okta.

      The user.managerId attribute mapping (this can also be called "ManagerValue") must be set to an email in Okta. If this is set to something else, or that field isn't filled in, the manager data will not sync to CultureAI.

      If you haven't yet set up your Okta sync, please click here to view our guide.

      Steps

      Checking if you have the correct field filled out already

      1. Login to your Okta Admin centre
      2. Click into "Directory" >> "People" >> Click on a user that you want to check
      3. Click into the "Profile" tab

      4. Scroll down till you can see the "Manager ID" attribute
      5. This is the field that should be filled out, if it isn't, you will need to fill this field out with an email address

      Syncing this attribute to CultureAI

        1. Login to your Okta Admin centre
        2. Click into "Applications" >> "Applications" >> Click your CultureAI sync app
        3. Click into the "Provisioning" tab
        4. Scroll down the "Mapping" section
        5. Scroll through this list to see if you have the "Manager Value" attribute mapped
          This is the "Manager ID" attribute that we looked at earlier in the guide
        6. Click on the pen icon next to the attribute to bring up the settings for this mapping
        7. Your mapping should look like the above, and if you preview a user, it should show the manager email that you've filled out
        8. If the attribute isn't there, scroll back up and click the "Profile Editor" button
        9. Click the "Mappings" button
        10. Click into the second tab "Okta User to your sync name"
        11. Scroll down to locate the "ManagerId" attribute
        12. Click the "Choose an attribute" box
        13. Scroll and find the "ManagerId" string and click that
        14. Click "Save mappings"
          If the attribute isn't showing in your profile editor at all, you will need to manually add it;
        15. Click the "Add Attribute" button
        16. Fill out the attribute exactly like the below;
        18. Click "Save"
        19. Follow steps 8-14 in this guide 
        20. You're done! Your manager meta data should now be pulling into CultureAI