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Set DNS for custom employee portal with Cloudflare

How to configure DNS to enable custom domain usage with CultureAI Security Centre

Setting up a custom URL for your users to access the CultureAI security centre can be achieved by creating a CNAME record that points a subdomain to securitycentre.culture.ai. This guide walks through the steps required to set this up in Cloudflare. 


Setting up a custom Security Centre URL

1. Choose your sub-domain 

Choose a the sub-domain you want your end-users to be able to access security centre at under your domain. In this example we will use the sub-domain 'securitycentre'. Your users will be able to access the security centre at:



2. Log into Cloudflare

Log into the Cloudflare account where you manage your domains' DNS records:



2. Click 'Select Website'

Click 'Select Website' in the top menu:


3. Select your domain

Select the domain under which you are going to want the Security Centre to be accessed. For securitycentre.yourdomain.com you would select 'yourdomain.com'.


4. Click the 'DNS' tab

Select the 'DNS' tab from the ribbon:


5. Add a new record

Add a new record with the following settings:

  • Type: CNAME
  • Name: [your subdomain i.e. securitycentre]
  • Target: securitycentre.culture.ai
  • TTL: Auto (You can change this to any other value)


6. Click 'Save'

Click save to add the new record.

7. Browse to https://securitycentre.yourdomain.com

You should now be able to browse to https://securitycentre.yourdomain.com and see your security centre. In some cases, however, it may take up to 12 hours for the DNS records to propagate in which case you may see a DNS error. Please retry periodically over a few hours. If after 12 hours you still see an error, or are unsure you've configured the DNS correctly, please contact us.

If you see an SSL certificate error, the custom domain has been set up correctly but please contact your service delivery manager whom will set up a valid SSL certificate for you.