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Create a custom domain for your Security Centre

How to set up a custom domain for your Security Centre

Steps

  1. Log in to your CultureAI admin dashboard
  2. Click on the cog at the top of your dashboard
  3. Press the 'Security Centre' tab
  4. Click the 'Domain' section
  5. Click the grey 'Use a custom domain' toggle
  6. A new section will appear to enter your domain name
  7. Type in your domain, we recommend starting your domain with securitycentre
  8. Press the green 'Request Domain' button
  9. Your request will be sent to our servers, and two DNS CNAME records will be generated. Please wait a few moments for this to complete
    Once the request has been processed, a new section will appear with your verification details
  10. You will need to copy these values, and paste them into your own hosting provider.
  11. You also need to ensure that your CNAME points to securitycentre.culture.ai do not point towards your custom domain.
    This is step is important, if you skip this step, your domain will not be active and you cannot use it
    Your request will be valid for 72 hours, if you fail to verify your request within that timeframe, it will expire and you will need to go through the steps again
  12. Once you set these records you should see the spinning 'Verifying' text update to 'Verified'
    Please be aware that this can take up to an hour to update, so don't worry if it doesn't happen right away
  13. You're done! Your new domain is now live