Allow List CultureAI emails - Microsoft 365

Allow listing CultureAI emails in Microsoft 365

These steps need to be conducted in order to allow CultureAI to deliver such emails as welcome emails, case closure notifications and nudges sent via email. 
Note - in order to ensure delivery of simulated phishing emails from CultureAI, please follow the steps for setting up direct send.

    Configuring Allow Listing

    Mail Flow Rules - Simulated Phishing

    1. Head to the Exchange mail flow rules.
    2. Select 'Create a new rule'.
      Screenshot 2024-07-09 at 12.08.45

    3. Set the rule conditions as follows: 
      1. 'Apply this rule if' -> 'The sender' -> 'IP address is in any of these ranges or exactly matches'. Add '149.72.233.190' and '149.72.224.180'. 
      2. 'Do the following' -> 'Modify the message properties' -> 'Set the spam confidence level (SCL)'. Select 'Bypass spam filtering'. 
    4. Your rule should look as follows:
      Screenshot 2024-07-09 at 12.21.50


    5. Select 'Next', leave the rule settings as default and select 'Next', then 'Finish'. 
    6. Select your new rule and toggle the 'Enable or disable rule' toggle to 'Enabled'.
      Screenshot 2024-07-09 at 12.32.41

    7. Done!