Allow List in Proofpoint

How to allow list CultureAI Simulated Phishing Email IP's in Proofpoint

If you're using Proofpoint, you may need to allowlist our simulated phishing email IP's to prevent your Proofpoint from blocking our Simulated Phishing Emails.
Proofpoint calls this 'Safelisting'. 

The below steps are from Proofpoint's Safelisting Addresses article. 

Note - if you have configured direct send for Microsoft 365, these steps should not be required as emails will bypass Proofpoint. This is the recommended way to allow all CultureAI emails to be delivered. 

Allowlisting in Proofpoint Essentials

1. Navigate to Security Settings >> Email >> Sender Lists.
2. Under the Safe Sender list, enter our IP's
   149.72.233.190
   149.72.224.180
3. Click Save.

Allowlisting in Proofpoint Enterprise

To allowlist in Proofpoint Enterprise, follow the below instructions.

1. Navigate to your Proofpoint Enterprise Admin console.
2. Click Email Protection.
3. Under the Spam Detection drop-down, select Organizational Safe List.
4. Click Add.
5. In the Proofpoint - Global Safe List window, enter the following information:

• Filter Type: From the drop-down menu, select Sender Hostname.
• Operator: From the drop-down menu, select Equals.
• Value: In the field, enter our IP's
  149.72.233.190
  149.72.224.180
• Click Save Changes.

To avoid potential issues with Proofpoint’s Targeted Attack Protection, we suggest that you add our IP addresses to Proofpoint’s URL Defense.

1. Navigate to your Proofpoint Essentials Admin console.
2. Click Email Protection.
3. Under the Targeted Attack Protection drop-down, select URL Defense.
4. Click URL Rewrite Policies.
5. Under the Exceptions section, enter our IP addresses;
   149.72.233.190
   149.72.224.180
6. Click Save Changes.